What we treat
Conditions we treat online
Choose a condition to read about it properly, see how treatment works, and start your consultation. Specific medicines and prices are discussed within your consultation, where UK rules allow them to be.
Erectile Dysfunction
Men's healthFar more common than the silence around it suggests, and very treatable. Read how our discreet consultation and treatment options work.
Learn morePremature Ejaculation
Men's healthA confidential route to assessment and treatment options that help you take back control, without an awkward conversation in person.
Learn moreHair Loss
Men's healthMale pattern hair loss responds best when treated early. See how assessment works and what ongoing treatment involves.
Learn morePeriod Delay
Women's healthHolidays, weddings, exams, Hajj and Umrah. Where appropriate, your period can be safely delayed for the moments that matter.
Learn moreFacial Hair Removal
Women's healthUnwanted facial hair is a medical issue with a medical answer. Read about prescription treatment and how assessment works.
Learn moreUrine Infections
Women's healthUTIs are miserable and time-sensitive. See how eligible women can be assessed and treated quickly, and when to seek urgent care instead.
Learn moreAcne
General healthFrom stubborn breakouts to skin that shrugs off shop products, see how prescription-strength acne care is assessed and supplied.
Learn moreAsthma
General healthFor diagnosed asthma that is well controlled, see how ongoing inhaler supply works, with a review that checks your control properly.
Learn moreCold Sores
General healthFast action changes everything with cold sores. Read how treatment works and how to be ready before the next tingle.
Learn moreConstipation
General healthWhen days turn into discomfort, see which approaches actually help, what we can supply, and the signs that need a GP instead.
Learn moreAcid Reflux & GORD
General healthHeartburn that keeps coming back deserves proper treatment, not endless antacids. Read how assessment and treatment work.
Learn moreHaemorrhoids
General healthExtremely common, rarely discussed, very treatable. See the options from soothing relief to prescription-strength care, all handled discreetly.
Learn moreHay Fever
General healthWhen shop antihistamines stop cutting it, stronger prescription options exist. See how assessment works before the season beats you.
Learn moreMigraine
General healthMigraine is a medical condition, not just a headache. Read how acute and preventive treatment routes are assessed online.
Learn moreVitamin B12
General healthTiredness, pins and needles, brain fog. See how our assessment-first B12 service works, tested rather than guessed.
Learn moreWeight Management
Specialist serviceA clinician-led programme for people meeting clinical criteria, built around assessment, realistic expectations and ongoing support.
Learn moreSimple and quick
How it works
Choose and complete the form
Pick your condition and answer a short, confidential set of health questions online, in minutes, whenever suits you. No appointment, no waiting room, no explaining yourself twice.
Reviewed by a UK prescriber
A registered prescriber personally reviews your answers and approves treatment only where it is clinically appropriate. They may ask follow-up questions, suggest an alternative, or advise seeing your GP.
Dispensed and delivered
Approved treatment is dispensed by our GPhC-registered pharmacy and posted in plain packaging with tracking, usually within days. Clear instructions and pharmacist support come with it.
Supply is never guaranteed, and that is a feature, not a flaw. It means a clinician is genuinely checking that treatment is right for you. You are not charged for medicine that is not supplied, and where we decline, we will always tell you what we suggest instead.
Good to know
Is the online clinic right for you?
- You are 18 or over and live in the UK
- Your condition is one we treat, and you can answer the health questions honestly and fully
- You understand treatment depends on a prescriber agreeing it is appropriate for you
- You are ordering for yourself, since consultations and medicines are personal to the patient
When online care is the wrong tool
Online clinics are brilliant for the right things and dangerous for the wrong ones, so here is the honest line.
- Chest pain, difficulty breathing, signs of stroke, severe allergic reactions or any emergency, call 999 now, not a website
- New, severe or rapidly worsening symptoms need a doctor who can examine you in person, so see your GP or call NHS 111
- Unexplained weight loss, bleeding, lumps or symptoms that keep returning need proper investigation, not repeat online treatment
- If you are in mental health crisis, call 111 and select the mental health option, or 999 if there is immediate danger
We also recommend letting your GP know about treatment we provide, and with your consent we can do that for you, because joined-up care is safer care. For urgent advice any time, call NHS 111.
Your local pharmacy
Why Erdington Community Pharmacy
UK-registered prescribers
Every consultation is reviewed by a prescriber registered with the relevant UK regulator, making an individual clinical decision about you, not processing a queue.
GPhC-registered pharmacy
Premises No. 1107990, under Superintendent Pharmacist Mohammad Luqman Ghani (GPhC 2220694).
Private consultation room
We are a real pharmacy at 213 High Street, Erdington, Birmingham, B23 6SS. Phone us, visit us, or ask our pharmacist anything about your treatment, before or after it arrives.
Common questions
Online clinic FAQs
How does the online clinic actually work?
Is this legitimate and safe?
Why can I not see medicines and prices before consulting?
What happens if my consultation is declined?
Is it confidential, and will my GP know?
How quickly will my treatment arrive?
Can I order for my partner or someone else?
Proper treatment, without the waiting room
Choose your condition, complete a confidential form, and let a UK prescriber take it from there. Reviewed properly, dispensed by our own pharmacy, delivered discreetly.